Is LoL-Smurfs.com safe?
We are 100% safe & secure, but don't just take our word for it - check out our excellent customer reviews on our Facebook page or our reviews section. All our reviews are handled by independently by Reviews.io - we can't edit or delete them and they're all from real, verified customers. In addition, our primary payment processor is PayPal, the most secure payment service available. Still not convinced? Click here for more information!
How can I contact LoL-Smurfs?
You can contact us through our contact form at the bottom of this page or directly to our email address. Email support is offered 24/7.
How do you level your accounts?
We level our accounts using a unique technology that we developed. For more information about the process click here. We are the only LoL account seller to use this unique technology and as such have the lowest ban rates of anyone!
Who produces your LoL smurf accounts?
We produce all our LoL smurf accounts ourselves. We are the only people who have access to these accounts until they are sold to you - they do not come from any third party.
How will you deliver my LoL account?
After purchasing your LoL account the login details will be displayed INSTANTLY on screen. This automated services works 24/7, 365 days a year - no more waiting for emails with account details in!
Will my LoL account be delivered to my email address?
As well as instant delivery we will also email a copy of your login details to your PayPal email address. Please read this email carefully - it contains important information on how to activate your special warranty!
Do you support bulk orders of LoL Accounts?
Yes, we offer bulk purchases of League of Legends accounts to resellers or those requiring a large number of accounts. Please contact us for more details.
Which regions do you sell LoL accounts for?
Currently we sell League of Legends Smurf Accounts for EUW, EUNE, NA, TR, BR. If you need another region please contact us, we might be able to help you!
I purchased a LoL account but didn't receive any email or details!
Please check your spam folder, as it may be that your details have landed in there. If you still don't have an email please contact us and we'll get it sorted for you right away.
What payment options do you accept?
We currently accept all of our payments through PayPal as this is an easy and secure method of payment. PayPal is accessed through their own web servers which means we don't store, or even see, any of your payment details.
Do I need a PayPal account?
No - You can purchase through PayPal without an account by simply using your credit/debit or bank card.
What are the summoner names of the accounts you provide?
The summoner names of the accounts we provide are random, but have some logic. For example: "God492Ryuk" or "Xhylase".
Can I choose the account I want by its username or summoner name?
No, unfortunately you can't. Account details are not assigned to an order until after purchase. However, you can change your summoner name in the League of Legends client using either RP or IP.
I recently bought an unranked LoL account but I can't play any ranked games, why?
You need at least 16 champions in order to play ranked games. All our accounts have enough IP to buy 16 champions so just head over to the store in the League of Legends client, buy some champions and start playing!
I want to buy an unranked LoL account, how much IP + RP will it have?
All of our League of Legends accounts have 140 or 400 Riot Points. The amount of IP varies between the packages. Please check the pricing section for more information.
Can I play Ranked right away?
Can I play Ranked right away?
How can I change my LoL account's password and email?
You can change your password & email via the League of Legends website. A guide is included in your welcome/purchase email.
Can my main account get banned if I buy a smurf?
No, your main account will not be banned. There no connection at all between your smurf account and your main account.
The Product Prices are in the Wrong Currency!
Our Website allows you to display prices prices in Australian Dollars, Chinese Yuan, Euros, Pounds and American Dollars. It should detect your region and automatically adjust but if it hasn’t then you can change it using the drop down menu beneath the region selector.
Does the Displayed Currency Affect my Payment?
No – PayPal will automatically convert the payment into your local currency or the currency of your bank account.
Do you accept PaySafeCard as a payment method?
Unfortunately no, we do not accept PaySafeCard at the moment. If you are looking to buy with PaySafeCard please contact us and we will work out a solution.
Do you accept Visa / MasterCard / AMEX?
Yes, we do. You can pay directly with a Visa / Mastercard / AMEX using PayPal without having a PayPal account!
I paid with eCheck but didn't receive the account, why?
If you choose to pay with eCheck with PayPal, it may take several days for the payment to get cleared by PayPal. After the payment is cleared and completed our automatic systems will send you your League of Legends account to your PayPal email. If you wish to receive your account instantly please use another method of payment.
You claim to have Special Warranty on all of your League of Legends Unranked Smurf Accounts, what is this?
We are the ONLY website with our unique special warranty. It means that if your account gets banned due to "account sharing / account trading", we will give a new LoL smurf account for free! Please make sure you read your welcome email carefully for details on how to activate your special warranty!
Does your warranty cover bans due to in-game flaming / intentional feeding / hacking / client modifications?
NO! If you do any of the things mentioned above and get banned, we will not provide a new account. Do NOT modify your League of Legends client!
What does your warranty cover?
If your account is banned through any fault of ours we'll replace it absolutely free - This protects you from any mistakes or defects we make.
How long does it last?
Our warranty will cover your League of Legends smurf account for the rest of it's existence.
LoL-Smurfs Mailing List
